 |
Dubai Classifieds |
Director – Corporate Performance Management
Refereer Failed
Your browser did not report from what domain you came from, and because of this,
you can not use the contact form. We use this refereer-test to avoid some people spamming our users with unwanted mail, which is a huge
problem on the net today. The most likely reason to why this fails on your side is that you use Norton Internet Security or another personal
firewall on your computer.
Description
To be responsible for performance measurement and capacity plan activities, including the definition and overseeing the distribution and completion of work and the supervision of the team.
Managerial
• Development of all inter-departmental and cross functional processes, systems, and templates to standardise functions, guarantee efficiency and responsiveness, and delivery of quality output
• Maintaining working relationships with various operating entities to enhance coordination and cooperation and participate in cross functional committees
• Identify training requirements, develop and mentor team members
• Contribute to the development of departmental budget
• Set objectives and conduct performance appraisals and quarterly reviews with team members
• Ensure all resources required by team members to perform effectively are adequately provided
Corporate Performance Management
Development:
• Develop and formalise the Performance Management concept and process across the organization.
• Lead the development of company wide Balanced Score Card
• Roll down the company wide BSC to department wise BSC in coordination with the departments
• Develop company KPIs, department KPIs, company initiatives and department initiatives to achieve those KPIs.
• Define appropriate metrics for measuring performance
Monitoring:
• Monitor the performance against BSC, do root cause analysis and provide feedback to management on periodic basis for any corrective actions.
• Communicate the results of performance analyses and measurements appropriately to management and across the business
• Lead performance improvement initiatives
Evaluation:
• Annual evaluation of company performance and department performance inputs to HR for finalising company and department ratings
Capacity planning
• Develop and formalize the capacity planning process across the organization.
• Lead the development of the yearly capacity plan for all major areas (like all components of network, new products, IT elements, infrastructure, stores, inventory, shops, call centre etc) , which translates historical usage patterns, actual utilization and marketing forecasts into dimensioning needs and planned Business and Technology capacities.
• Ensure that the capacity plan is a major input to the budgeting process and related functional plans
• Coordinate with respective functional planning units the monitoring of actual capacity utilization against the plan, communicate and escalate any issues that arise, initiate upgrade initiatives, and manage changes to the forecasts.
Business Support
• Be an interface for other departments for long term planning of various capacities, initiatives.• 10 years experience in the Telecoms industry preferably with reputable wire-line and wire-less operators or Tier 1 consultancy firms
• Should have implemented Performance Management System (e.g. Balanced Scorecard) in a large organization, preferably in a telecom company
• Academic qualification degree in business, science or equivalent
• Knowledge of the performance measurement function and practices
• Business Planning and forecasting experience preferable
• Managerial experience with teams of similar size and scope
Core Competencies
• Conceptual thinking and analytics
• Program / Project management skills
• High level of presentation skills and report writing expertise
• Leadership, impact and influence
• Ability to coach and develop others
• Strong and effective communication skills
• Internal customer focus
-------------------------------
Please click here to view more details and apply for this job.
|
|
| General details
|
|
Ad Details
| |
| Ad id: |
14286 |
| Ad views: |
38 |
| Ad expires: |
13-09-2010 (in 7 days) |
| Added: |
17-03-2010 |
|
|
|
Related Links
|
|
|
Total Dubai Classifieds & Community Web site
>Employment >Jobs in Dubai / Job Offers 
